Oakland County Home Help Program — Michigan Families Can Get Paid to Provide Care

If you're in Oakland County — Pontiac, Troy, Southfield, Royal Oak, Auburn Hills, or anywhere in the greater Detroit metro's northern suburbs — the Michigan Home Help Program is available to you. This Medicaid-funded program pays family members to provide in-home care for aging or disabled loved ones who have Michigan Medicaid. Oakland County is Michigan's second most populous county, and thousands of local families are already receiving this benefit.

How the Michigan Home Help Program Works in Oakland County

The Michigan Home Help Program is a statewide Medicaid benefit administered by MDHHS. Oakland County families go through the same eligibility and enrollment process as any Michigan family — the local piece is handled by the Oakland County MDHHS office in Pontiac. As one of Michigan's wealthiest and most resource-rich counties, Oakland County families often benefit from well-staffed MDHHS caseworkers and accessible local offices.

1

Confirm Medicaid eligibility for the person who needs care

2

Request a Home Help intake assessment through the Oakland County MDHHS office

3

An MDHHS caseworker visits your home to assess care needs and authorize service hours

4

The family member providing care enrolls as a paid caregiver through CHAMPS

5

Care begins, visits are logged through EVV, and payment flows through ASAP

Oakland County MDHHS Office — Contact Information

📍196 Oakland Ave, Pontiac, MI 48342
📞(248) 858-0785
🌐Apply online at michigan.gov/mibridges

This is the primary MDHHS office serving Oakland County. Hours are typically Monday–Friday, 8:00 AM – 5:00 PM. Call ahead to confirm. You can also start your Medicaid application online at MI Bridges — a good first step before scheduling an in-person appointment.

Who Qualifies in Oakland County?

Person receiving care:

  • Has active Michigan Medicaid
  • Needs help with daily activities (bathing, dressing, mobility, toileting, eating)
  • Lives in a private home — not a nursing facility or assisted living

Family caregiver:

  • Age 18 or older
  • Not the spouse of the recipient
  • Passes MDHHS background check through CHAMPS

How Much Does the Program Pay in Oakland County?

Caregivers enrolled through HHN earn $18 per hour as of January 1, 2026.

Hours AuthorizedMonthly Earnings
15 hours/week~$1,170/month
20 hours/week~$1,566/month
30 hours/week~$2,340/month

Do Troy or Southfield residents qualify the same way?

Yes — eligibility is based on Medicaid status and care needs, not city of residence. All Oakland County cities, including Troy, Southfield, Royal Oak, and Auburn Hills, are served by the same MDHHS office.

Does it matter which city in Oakland County I live in?

No. The Oakland County MDHHS office serves all of Oakland County — Pontiac, Troy, Southfield, Royal Oak, Auburn Hills, Farmington Hills, Novi, and every other community.

How Home Help Navigators Serves Oakland County Families

Home Help Navigators is a licensed Michigan agency provider serving families across the state, including Oakland County and the greater Detroit metro area. When you work with HHN:

We verify Medicaid eligibility upfront — no surprises
We prepare you for the MDHHS in-home assessment so you're set up for the right number of authorized hours
We complete CHAMPS caregiver enrollment — the step most families can't navigate alone
We set up EVV so care visits are properly logged and payment flows through
We handle billing through ASAP so you get paid correctly and on time

There's no cost to families for our enrollment assistance. We're compensated as a licensed agency provider through MDHHS.

See how the enrollment process works →
Edward Beyne

Edward Beyne · Founder

Combat Veteran · Michigan Native

"Home Help Navigators was founded because my own parents passed away on Medicaid without ever knowing the Home Help Program existed. They needed in-home care. No one told them their family could be paid to provide it. That's why this business exists — and why we make sure Oakland County families don't face that same outcome."

Check if your Oakland County family qualifies

We serve families across Oakland County — Pontiac, Troy, Southfield, Royal Oak, Auburn Hills, Farmington Hills, Novi, and throughout the region. Free 15-minute call. No obligation.