Kent County Home Help Program — Michigan Families Can Get Paid to Provide Care

If you're in Kent County — Grand Rapids, Wyoming, Kentwood, Grandville, Rockford, Lowell, or anywhere in the greater Grand Rapids area — the Michigan Home Help Program is available to you. This program pays family members to provide in-home care for aging or disabled loved ones who have Medicaid.

How the Michigan Home Help Program Works in Kent County

The Michigan Home Help Program is a statewide Medicaid benefit administered by MDHHS. Kent County families go through the same eligibility and enrollment process as any Michigan family — the local piece is handled through the Kent County MDHHS office in Grand Rapids.

1

Confirm Medicaid eligibility for the person who needs care

2

Request a Home Help intake assessment through the Kent County MDHHS office

3

An MDHHS caseworker visits your home to assess care needs and determine authorized service hours

4

The family member providing care enrolls as a paid caregiver through CHAMPS

5

Care begins, visits are logged through EVV, and payment flows through ASAP

Kent County MDHHS Office — Contact Information

📍121 Franklin Street SE, Suite 200, Grand Rapids, MI 49507
📞(616) 248-1000
📠Fax: (616) 248-1059

This is the primary MDHHS office serving Kent County. Office hours are typically Monday–Friday, 8:00 AM – 5:00 PM. Call ahead to confirm current hours. You can also apply for Medicaid online at MI Bridges.

Who Qualifies in Kent County?

Person receiving care:

  • Has active Michigan Medicaid
  • Needs help with daily activities (bathing, dressing, mobility, toileting, eating)
  • Lives in a private home — not a nursing facility or assisted living

Family caregiver:

  • Age 18 or older
  • Not the spouse of the recipient
  • Passes MDHHS background check through CHAMPS

How Much Does the Program Pay in Kent County?

Caregivers enrolled through HHN earn $18 per hour as of January 1, 2026.

Hours AuthorizedMonthly Earnings
15 hours/week~$1,170/month
20 hours/week~$1,566/month
30 hours/week~$2,340/month

Can someone in Rockford or Lowell use this program?

Yes. The Kent County MDHHS office serves all Kent County communities — rural and suburban families are eligible the same as Grand Rapids residents.

Do I need to visit the Grand Rapids MDHHS office in person?

For the initial assessment, an MDHHS caseworker comes to your home. You'll need to call the office to schedule that visit.

How Home Help Navigators Serves Kent County Families

Home Help Navigators is a licensed Michigan agency provider serving families across the state, including Kent County and the Grand Rapids area. When you work with HHN:

We check Medicaid eligibility upfront
We prepare you for the MDHHS in-home assessment so you're set up to get the right number of authorized hours
We complete CHAMPS caregiver enrollment — the step most families can't figure out alone
We set up EVV so care visits are properly logged and payment flows through
We handle billing so you get paid correctly and on time

There's no cost to families for our enrollment assistance. We're compensated as a licensed agency provider through MDHHS.

Edward Beyne

Edward Beyne · Founder

Combat Veteran · Michigan Native

"Home Help Navigators was built because my own parents passed away on Medicaid — neither they nor their family ever knew the Home Help Program existed. That's the reason this business exists. Every family we reach is one more family that doesn't face that outcome."

Check if your Kent County family qualifies

We serve families across Kent County — Grand Rapids, Wyoming, Kentwood, Grandville, Rockford, Lowell, Cedar Springs, and throughout the area. Free 15-minute call. No obligation.